Refund policy

Returns & Refunds

We stand behind the quality of every product we make.

If your first order doesn't meet your expectations, we want to hear from you. Our goal is to make things right.

30-Day Satisfaction Guarantee

If you're trying DILEMMA Foundation for the first time and aren't satisfied, contact us within 30 days of delivery.

Please include:

  • Your order number
  • The product you purchased
  • A brief description of your experience

After reviewing your request, we'll work with you to find the best solution, which may include a replacement product or a refund to your original payment method.


Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us at hello@dilemmanutrition.com within 7 days of delivery.

Include your order number and a photo of the issue so we can resolve it as quickly as possible.


Returns

Because DILEMMA products are consumable, we cannot accept returns of opened products outside of our 30-Day Satisfaction Guarantee.

If your product is unopened and in its original condition, contact us within 14 days of delivery and we'll review your return request.

Unless the return is due to our error, return shipping costs are the responsibility of the customer.


Order Changes & Cancellations

Need to make a change?

Email hello@dilemmanutrition.com as soon as possible.

We begin processing orders quickly, so while we'll always do our best to help, we can't guarantee changes once fulfillment has begun.


Final Sale Items

Products marked as Final Sale are not eligible for return or refund.