Returns & Shipping

30-Day Satisfaction Guarantee

We stand behind the quality of everything we make.

If your first order doesn't meet expectations, we'll make it right.

  • Eligible within 30 days of delivery
  • Applies to first-time purchases only
  • Email hello@dilemmanutrition.com with:
    • Your order number
    • The product you ordered
    • A quick note on your experience

We may offer:

  • A replacement (different flavor or product), or
  • A refund to your original payment method

We keep this simple, fair, and built on trust.

A quick note on expectations

DILEMMA is designed to support consistency across:

  • Energy
  • Hydration
  • Recovery

It's not a quick fix — and results will vary based on how you train, eat, hydrate, and sleep.

If you're unsure how to use it, reach out. We'll help you get the most out of it.

Damaged or Incorrect Orders

If something arrives damaged or not quite right:

  • Email us within 7 days of delivery
  • Include a photo of the issue

We'll replace it as quickly as possible.

Shipping

We currently fulfill orders in-house to ensure quality and accuracy.

  • Orders are processed within 1–2 business days
  • Orders typically arrive within 3–5 business days after shipment

You'll receive tracking information once your order ships.

Shipping Rates

  • Free shipping on orders over $100
  • Orders under $100 are calculated at checkout

Order Changes & Cancellations

We move quickly once orders are placed.

If you need to make a change:

We'll do our best to catch it before fulfillment, but can't guarantee changes once processing begins.

Subscriptions

If you're subscribed:

  • You can pause, skip, or cancel anytime
  • Changes must be made before your next billing date

You can manage your subscription through your account or by contacting us.

Fair Use

Our guarantee is in place to support real customers — not misuse.

We reserve the right to limit or decline refund requests in cases of suspected abuse.

Contact

Questions? We're here.